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Tag: cx

The Utility 2030 Collaborative Still Accepting CX Focus Group Participants

Press Release

The Utility 2030 Collaborative is kicking off two of its four CX Incubator Focus Groups in June 2021, and two additional ones in July 2021. Strategies for Reducing Inbound Customer Calls to Zero by 2030 will be held on June […]

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Comm100 Takes Home Two Omnichannel Customer Service Software Awards

Press Release

Vancouver, B.C., July 28 2020 — Within 3 months of launch, Comm100 has received two top industry awards for its new omnichannel customer engagement platform in recognition of its ability to deliver “world–class customer experiences”. The two awards, Communications Solutions Products of the Year by TMC and Contact Center Technology by CUSTOMER magazine, recognize leading technology […]

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