City of Waukee, Iowa, Delivers One-stop Online Resident Services Solution with OpenGov

City of Waukee, IA, leaders had a vision to offer a one-stop solution for resident services, so they partnered with OpenGov, the leader in modern cloud software for our nation’s cities, for online permitting software.

The City of Waukee, located in the western Des Moines suburbs, was named by the Census Bureau in 2021 as one of the fastest-growing cities in the State of Iowa. Serving a population that has expanded by 90% in the past decade, leaders saw a need to modernize and make the City’s permitting services more convenient with OpenGov Citizen Services.

Using OpenGov Citizen Services, residents will be able to apply and pay for building permits, business licenses, pet licenses, and more. The customer-friendly portal will allow them to track their submission’s progress and message application reviewers. City staff will be able to streamline workflows, build forms with an easy drag-and-drop interface, and track performance and payments, all in one platform. By reducing calls and in-person inquiries, staff will have more time to work on important strategic initiatives.

The City of Waukee joins more than 1,100 public sector organizations leveraging OpenGov to revolutionize work processes with cloud-based software designed specifically for the needs of government.

About OpenGov

OpenGov is the leader in modern cloud software for our nation’s cities, counties, and state agencies. On a mission to power more effective and accountable government, OpenGov serves more than 1,100 agencies across the U.S.  Built exclusively for the unique budgeting, procurement, and citizen services needs of the public sector, the OpenGov Cloud makes organizations more collaborative, digitizes mission-critical processes, and enables best-in-class communication with stakeholders.