Looking to streamline its permitting process for special events, the City of Aspen, CO, partnered with OpenGov, the leader in modern cloud ERP software for our nation’s cities, counties, and state agencies, for its Citizen Services Suite.
The Rocky Mountain City of Aspen is a year-round destination with numerous special events that promote what the City has to offer and instill pride among local citizens. So, when the City needed an easy-to-use system for permitting special events, it turned to OpenGov Citizen Services. The online permitting software allows multiple departments to effectively manage the process while enhancing the customer experience.
Using the OpenGov Citizen Services customer service portal, event organizers can quickly request and pay for the necessary permits and licenses. City staff will have peace of mind as submissions flow automatically through the process, assigning each step along the way. By bringing the process into the cloud, City staff will have revenue information at their fingertips and can correspond with event organizers within the platform, reducing in-person visits and calls. Event organizers also will be able to track the status of their application in real time.
The City of Aspen joins more than 1,000 public sector organizations leveraging OpenGov to revolutionize work processes with cloud-based software designed specifically for the needs of government.
OpenGov is the leader in modern cloud ERP software for our nation’s cities, counties, and state agencies. On a mission to power more effective and accountable government, OpenGov serves more than 1,000 agencies across the U.S. Built exclusively for the unique budgeting, financial management, and citizen services needs of the public sector, the OpenGov ERP Cloud makes organizations more collaborative, digitizes mission-critical processes, and enables best-in-class communication with stakeholders.