The global AI in retail market is expected to grow at a CAGR of 35.5% during the forecast period with its market size predicted to reach USD 4.4 billion by 2024.
Industry Insights by Offering (Solution [Chatbot, CRM, SCM, Price Optimization, Recommendation Engine, Visual Search, Others], Service [Managed, Professional]), by Technology (Machine Learning, NLP, Computer Vision, Others)
The Increasing e-retail industry, growing investments by retail companies in AI technology, and growing mobile internet penetration are the major factors leading to the high demand of AI in retail market.
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Solution category accounted for the largest revenue share in the AI in retail market
Based on offering, the global AI in retail market is categorized into solution and service, wherein solution category accounted for a larger share in 2018. The category is expected to lead throughout the forecast period owing to the mounting adoption of AI technology by e-commerce companies.
Solution category is further sub-segmented into the chatbot, CRM, price optimization, recommendation engine, SCM, visual search, and others.
Service category is further sub-categorized into managed and professional.
On the basis of technology, the global AI in retail market is segmented into machine learning, NLP, computer vision, and others. Among these categories, the machine learning category accounted for the largest share in 2018, and also it is expected to witness the fastest growth in the market during the forecast period. Companies in the retail business are utilizing machine learning solution to offer an increasingly customized involvement to the end clients just as to give an intelligent domain to them. Besides, the developing pattern of rising technology adoption can be related to the requirement for streamlining retail tasks, limiting endeavors, and expanding income for the most part for web-based business retailers.
Geography Insight
Geographically, North America is the largest AI in retail market owing to the presence of several developed economies, such as the United States and Canada, concentrating on improving the current arrangements in the retail space. North America has the essential AI solution suppliers and is an early adopter of AI solution. Numerous US-based organizations like IBM Corporation, Amazon Web Services, Microsoft Corporation, Google Inc., NVIDIA Corporation, Intel Corporation, Salesforce, Sentient Technologies are widely including themselves in the product advancement and enhancement.
Competitive Insight
The increasing adoption of IoT, Big Data analytics, and online business promoting give rewarding chances to AI in the retail market. AI in retail market is fragmented in nature. In general, the focused competition among existing players is high. Market players in the global AI in retail industry are majorly focusing on mergers & acquisitions, product launches, and partnerships to expand their market share.
Some of the key players operating in the global AI in retail market are Industrial and Financial Systems (IFS) AB, Infor Inc., Ramco Systems Limited, Bentley Systems Incorporated, Rockwell Automation Inc., SAP SE, ABB Ltd., International Business Machines (IBM) Corporation, Schneider Electric SE, MRI Software LLC, CGI Group Inc., and AssetWorks LLC.
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Primary Research
In the primary data collection process, there are several sources interviewed in order to obtain precise quantitative and qualitative information for this study. The primary sources those are included for the data collection of this study comprises of manufacturers, commercial growers, industry consultants and others key industry experts. There are several others sources that helped in gaining insightful information about this market are CEOs, marketing and sales directors, vice presidents, and key opinion leaders from various key companies operating in the global AI in retail market. Primary research in this report has been conducted for estimating market size, market dynamics and strategies adopted by the key players in this market.
Secondary Research
Secondary sources referred for this research report includes association for AI in retail, business filings such as financial statements, annual reports, investor presentations and trade associations. The secondary data has been used for estimating overall market size and growth of AI in retail market that has been authenticated with the supporting facts gathered through primary data collection.
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Global AI in Retail Market Coverage
Offering Insight and Forecast 2014-2024
Technology Insight and Forecast 2014-2024
Geographical Segmentation
AI in Retail Market by Region
North America
Europe
Asia-Pacific (APAC)
Rest of the World (RoW)
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