M2 PRESSWIRE-April 28, 2017-A Practical Guide to Managing Common Problems in Apparel Sourcing When Things Go Wrong
(C)1994-2017 M2 COMMUNICATIONS
RDATE:28042017
Dublin – Research and Markets has announced the addition of the “When Things Go Wrong – A Practical Guide to Managing Common Problems in Apparel Sourcing” report to their offering.
The apparel supply chain is a complex ecosystem with multiple, interactive moving parts. Despite the best-laid schemes of mice, men and sourcing professionals, things will go wrong, ranging from speed bumps, blips and blunders to unqualified disasters. It may turn out that some production problems, such as quality claims, delivery delays and compliance violations, could, in hindsight, have been predicted and prevented. But how can you prepare for the unknown?
This practical guide from an ex-Sourcing VP explains how to fix sourcing issues whilst protecting your people, relationships and brand.
Extract: Natural disasters and civil unrest can blindside even the most conscientious i-dotters and t-crossers to cause destruction and disruption. Previously reliable people, production and procedures can be sabotaged by human fallibility and subverted by the forces of nature and history… The sourcing team’s objective is to ensure that buyers receive what they ordered, when it was promised.
This report sets out how to approach four common areas of conflict:
– Resolving quality claims
– Dealing with delayed shipments
– Correcting compliance violations
– Reacting to natural disasters and civil unrest
The author, previously Country Manager Indonesia for Eralda/Talbots and Sourcing Manager in the U.S. and Asia for various well-known brands, provides a highly practical guide to handling some of the biggest challenges that sourcing teams can face. This report also features a checklist of common Do’s and Don’ts’ to refer to when problems arise.
Key Topics Covered:
Introduction
– Things Will Go Wrong: Hope For The Best, But Be Prepared For The Worst
– The Stakeholders: The Buyer/Seller Equation
Part one: Fundamentals
Evaluate the impact
– Protect The Stakeholders’ Priorities: Respect What’s Important
– Protect Your People: Safety First
– Protect Your Brand Name: Reputation Is Everything
– Protect Your Product: Design Integrity
– Protect Your Business: Profit Is The Point
– Protect Your Relationships: Fair’s Fair
Deliver the bad news
– Accept Responsibility: Control The Message
– Speed, Clarity, Honesty: The Cover-Up Is Worse Than The Crime
– Assess The Problem: Calibrate, Investigate, Communicate
Fix the problem
– Options, Quantified: Time AND Money
– Negotiation And Settlement: A Balancing Act
– The Corrective Action Plan: Trust But Verify
Learn from the experience
– Identify Weak Links: What Went Wrong?
– Make Changes: People, Production, Procedures
Resolving quality claims
– What Can Go Wrong? Answer: Plenty!
– Evaluate The Impact: People, Brand Name, Profitability, Design Integrity, Relationships
– Deliver The Bad News: If It’s Not Right, It’s Wrong
– Fix The Problem: Seek A Settlement
– Learn From The Experience: People, Production and Procedures
Part two: Common problems
Dealing with delayed shipments
– What Can Go Wrong? Answer: Plenty!
– Evaluate The Impact: People, Brand Name, Profitability, Design Integrity, Relationships
– Deliver The Bad News: The Point Of No Return
– Fix The Problem: Options Weighed And Delivered
– Learn From The Experience: See Something, Say Something
Correcting compliance violations
– What Can Go Wrong? Answer: Plenty
– Evaluate The Impact: People, Brand Name, Profitability, Design Integrity, Relationships
– Deliver Bad News: The Internet Is Watching
– Fix The Problem: Corrective Actions
– Learn From The Experience: Reality Check
Reacting to natural disasters and civil unrest
– What Can Go Wrong? Answer: Plenty!
– Evaluate The Impact: People, Brand Name, Profitability, Design Integrity, Relationships
– Deliver The Bad News: The Cable News Effect
– Fix The Problem: React Proportionately
– Learn From The Experience: Expect The Unexpected
– Conclusion
– Dos and don’ts
For more information about this report visit http://www.researchandmarkets.com/research/bwh58w/when_things_go