A free and open source web application for managing customer needs and requirements within an agile methodology.
Why a such project?
In many companies and / or organizations, monitoring client needs and requirements is often complex, not to say bad or even ‘unmanaged’.
Although there are many books on subjects like requirement engineering, etc. The precepts, however important and useful, are generally not applied for various reasons such as:
Following these observations for a long time already, I wish to achieve a service accessible and beneficial to all, while taking pleasure in sharing my skills.
That’s why I decided to start with an application on this theme that is necessary for any organization working with external clients and / or partners.
The advantage of such an application is that it also allows better communication between a client and a service provider. A good understanding and a follow-up of the needs, the demands and requirements of the clients engender a project which has a high probability to succeed, and could adapt to any new issues. It is well known that a satisfied customer is the most important and will buy more products and services.
But is there not software already on this fundamental theme?
Indeed, there are some software, but these are not free, often poorly adapted and not very ergonomic in the sense that they present unnecessary notions to certain actors, which tends to make the application difficult to use and be rejected.
As a result, I propose an adaptable, ergonomic and free web application.
To better understand this project, do not hesitate to consult the associated video.
Thank you for taking the time to read these few lines.
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Pourquoi un tel projet?
Au sein de bon nombre d’entreprises et/ou d’organisations, le suivi des besoins et des exigences clients est souvent complexe, pour ne pas dire mal ou non géré.
Bien qu’il existe de nombreux ouvrages sur des thèmes comme le requirement engineering, etc. les préceptes pourtant importants et utiles sont généralement non appliqués pour diverses raisons telles que :
Suite à ces constations depuis un bon moment déjà, je souhaite réaliser un service accessible et bénéfique à tous, tout en prenant du plaisir à partager mon savoir-faire et mes compétences.
C’est pourquoi, j’ai décidé, pour commencer, de me lancer dans une application sur ce thème qui est nécessaire à toute organisation travaillant avec des clients et/ou partenaires externes.
L’intérêt d’une telle application est de permettre, également, une meilleure communicationentre un client et un prestataire. Une bonne compréhension et un suivi au fil de l’eau des besoins et des exigences des clients engendrent un projet qui a une forte probabilité d’aboutir, de réussir et de s’adapter aux aléas. Il est bien connu qu’un client satisfait est le plus important et achètera plus de produits et de services.
Mais n’existe-t-il pas déjà des logiciels sur ce thème fondamental ?
En effet, il existe certains logiciels mais ces derniers ne sont pas gratuits, souvent mal adaptés et peu ergonomes dans le sens où ils présentent des notions inutiles à certains acteurs, ce qui a plutôt tendance à rendre l’application difficile d’utilisation et rejetée.
En conséquence, je propose une application web adaptable, ergonome et gratuite.
Pour mieux comprendre ce projet, n’hésitez pas à consulter la vidéo associée.
Merci d’avoir pris le temps de lire ces quelques lignes.
Potential risks include:
– from an administrative point of view
Legal and financial follow-up, which can lead to over-consumption of time and money.
– from a human resources point of view
Developer search and related administrative procedures
– from a project and / or technical point of view
Implementation of the development environment, continuous integration, packaging.
Keeping dates.
To contain these risks, we will use an already proven framework in past projects
For managing rights and users and other tedious components and thus focusing only on the project itself.
Finally, we will also use project management tools, etc.
The realization of a new project and always a challenge, but the experience gained on many old projects, as well as a complete knowledge of the delivery processes will enable us to achieve the objectives set.
As a last resort if the project were to deviate from its planning, it is also possible to integrate partners with whom we have worked in the past.
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