Infina Connect Healthcare Systems
Cary, NC 27513, US
Cloud-based healthcare referrals, made simple. The power of referrals to improve health, costs and revenue is now available to physicians and all other providers.
Infina Connect is a digital health company that is solving one of the most critical issues in healthcare today – ensuring that patients receive high value, coordinated care – when they are referred to other providers such as specialist physicians, diagnostic imaging, surgeons, etc. Infina Connect has been operating its Intelligent Care Coordinator solution for over 3 years at scale, and is the early leader in community referral coordination. Infina Connect is well poised to capitalize on this burgeoning growth opportunity in healthcare due to key market drivers:
• Healthcare in the U.S. is transitioning rapidly from fee-for-service to value-based care.
• Healthcare organizations must improve the referral coordination process in order to remain profitable.
• Infina Connect has a proven referral coordination solution and is the first to gain widespread adoption across a community.
The physician referral process today is mostly fax, eFax, paper and phone based, and many of us have experienced the current state of poorly coordinated care. Our Intelligent Care Coordinator (ICC) is a cloud-based software application that enables closed-loop coordination of patient care between providers; guiding patient referrals to preferred providers and ensuring that relevant clinical information, secure communications and current status are always available. It is easily available to all providers as a recurring Software as a Service (SaaS) fee. Improving the referral process improves the quality of patient care and reduces cost.
Products / Services
Intelligent Care Coordinator – referral management and care coordination platform for healthcare
Intelligent Care Coordinator (ICC) is a cloud-based software application that helps physician office staff manage patient referrals and coordinate the care their patients receive. ICC enables closed-loop referrals, from guiding the referral to preferred providers to ensuring referral status, relevant clinical information and secure communications are always available. And every provider can participate.
Our financial value proposition to providers is return on population health contracts, increasing revenue for specialist physicians and health systems, and increasing payments from Chronic Care Management and Meaningful Use. Value is delivered by guiding referrals to preferred providers and coordinating care. The overall results are extraordinary – rapid financial returns, improved patient care and outcomes, increased patient retention, increased savings and competitive advantage.
Chief Executive Officer
Mark Hefner is Chief Executive Officer of Infina Connect. Previously he served as Segment Vice President at Allscripts, managing their Health Systems Group and related professional services business. He also previously led entrepreneurial businesses in healthcare IT for GE Healthcare and Hill-Rom IT Solutions, and began his career at Harris Corporation leading communication systems development. Mark has 30 years of experience in general management, operations, program and product management, business development, marketing and product development of high technology solutions for healthcare information technology, software, medical device, and wireless communications businesses. He is Six Sigma certified and is a US patent holder. Mark holds a BS in Electrical Engineering and a MS in Management from Georgia Tech.
Vice President Sales
Joe brings 28 years of senior sales leadership experience, including 20 years with healthcare startup organizations. Previously he served as Vice President of Sales for Compulink, a leading ophthalmic-based EHR software company. Prior to that he served as Vice President of Sales for Canopy Systems. Throughout his 10-year tenure at Canopy Systems, he successfully built a sales organization that signed over 100 major academic and healthcare systems across the country. Before joining Canopy Systems, Joe was Vice President of Sales and Vice President of Business Development (Mexico and Canada) for ALK Laboratories USA, a startup biotech company. Joe received his B.A. in Economics from ECU and is an FAA certified private pilot.
Vice President Marketing
Ginny brings 20 years of experience in sales and marketing, with deep expertise in differentiated positioning and growth strategies for BtoB software companies. In her most recent role, Ginny served as Vice President of Marketing for Samanage, a startup SaaS company where she created and executed a new marketing strategy, including building a U.S.-based team and updating the positioning. Previous roles include Vice President of Marketing and Product Management at Parata Systems, Director of Marketing, Acute Clinical and Business Solutions and Director of Marketing, Customer Segment at Allscripts, and Global Director of Online Marketing for Qlik. Ginny has a BA from The Pennsylvania State University and an MBA from Duke University.
Vice President Development
As a SVP of Operations with Allscripts Healthcare, Greg was responsible for product development, services, support, strategic planning, and overall P&L of the Allscripts ED business unit. As VP of Client Services with A4 Health Systems, Greg built services and support for a fledging EDIS system that achieved #1 KLAS rankings in key service and support areas and became a market leader. Previously, Greg developed financial and analytical models in support of development projects for US and global clients, and led various software projects as Project Manager and Technical Director. Greg has a Bachelors in Engineering from Georgia Tech, a Masters in Operations Research from UC Berkeley, and holds a certification as a Six Sigma Black Belt.
Chief Financial Officer
Petra brings over 20 years of financial experience. She has been operating her own CFO consulting services company since 2006, focusing on early and growth stage technology companies. Her leadership of finance, forecasting, valuation, risk management, debt and equity fund raising, contract negotiations, operations and support in executing growth strategies have led to multiple successful businesses and related acquisitions. Previously she served as CFO for electronic medical records software company A4 Health Systems. Prior to that she held leadership roles with Total Sports Inc., SEER Technology/Level 8, Maxm Systems Corporation and BSG, Inc. Petra is a licensed CPA and holds a bachelor of science degree in Accounting from St. Leo University.
General Business Development
Siu Tong, PhD
Chairman, Founder of Infina Connect.
Dr. Tong has a long history of successful startups. He was CEO and Chairman of Engineous Software, where he grew the company by 2,355% over four years, and received numerous awards including a 1998 Entrepreneur of the Year Award (from Ernst & Young, USA Today and NASDAQ), two consecutive Deloitte & Touche Technology Fast 500 awards, and a ranking as the 178th fastest-growing technology company in the U.S. and Canada. Previously, Dr. Tong was Chairman and founder of Optimum Technologies, and led a software development team at General Electric’s Global Research Center. Dr. Tong has a B.S. in Engineering from Cornell University and a Ph.D. in Aeronautical Engineering and Management Science from the Massachusetts Institute of Technology.
Chief Physician/Medical Officer
Alex Tse, M.D.
Dr. Tse is a practicing pediatrician and allergist in North Carolina. He is an active member of the American College of Allergy, Asthma & Immunology, American Medical Association, NC Medical Society, NC Pediatric Society, and an expert medical case reviewer for the NC Center for Medical Excellence. Dr. Tse is a graduate of the University of Hong Kong Medical School, and completed his residency and fellowship training at the New Jersey Medical College of Medicine & Dentistry, Department of Allergy and Immunology, and Children’s Hospital in Boston, MA.