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Nov 9, 2015 1:05 EDT

D3 Unified Communications: Allows companies to brand Phone and Unified Communication services under their own name

iCrowdNewswire - Nov 9, 2015

Business Description

D3 Unified Communications, LLC (D3UC) is dedicated to providing a Cloud-based, White Label Phone and Unified Communications platform for technology Value Added Resellers (VARs) and Managed Service Providers (MSPs) that serve Small and Medium Businesses (SMBs). 

D3UC’s offering allows these companies to brand Phone and Unified Communication services under their own name. This gives these vulnerable companies the ability to compete with Verizon, Comcast, Cablevision, etc. who are selling competitive cloud-based phone and data services to the VAR and MSP customers. By engaging D3UC, these companies will keep their customers by shifting their sales model from capital driven revenues to managed services revenues and generating recurring monthly revenues with profit margins of up to 100% and profitability of up to 200%. From the White Label Reseller’s success, D3UC will generate a steady and increasing stream of recurring revenues and annual profit distributions for their investors.


Service Details

The D3UC Phone and UC platform is feature, function and price competitive with the major Cloud-based phone services. Our platform enables technology VARs and MSPs to White Label our services, directly compete with the larger phone and cable companies, and realize substantial profits. A White Label Reseller can generate recurring monthly revenue of $50,000+ by retailing each device for $25, simultaneously reducing their own customer’s monthly expenses. White Label Resellers like D3UC’s value proposition because they know D3UC will always be their partner, never their competitor.


Company Background

After working together for eight years and discovering the needs of the technology VARs and MSPs serving the SMB market, Daniels, Dalvi and Dury founded D3 Unified Communications in 2013. The D3UC White Label Cloud-based Phone and Unified Communications platform levels the playing field for technology VARs and MSPs – giving them the ability to compete with the large phone and cable companies by offering their customers phone and UC services that are feature, function and price competitive.



Chuck Daniels, Imran Dalvi and Michael Dury are uniquely qualified to bring these services to this market. They bring over 75 years of experience to D3UC including strong relationships with VARs and MSPs who serve the SMB market, and a wealth of knowledge about Cloud-based Phone and Unified Communications. Additionally, the D3UC Leadership Team has an intimate understanding about building a managed service business from inception (including design, development, implementation and operations). In 2005, the three D’s were the founding CEO, CFO, and CTO of BITS, a Cloud-based converged network solution that provided voice, data, internet, and security services to SMBs in the U.S. Under the same leadership that guides D3UC, BITS signed $100M in new and renewal contracts and built a customer base of 600 locations in 15 states. Daniels, Dalvi and Dury achieved their success by building long-term relationships with the VARs and MSPs by helping them offer competitive, relevant solutions that required minimal upfront capital, generated high profit margins, and resulted in annual cost savings of up to 50% for their existing customers.


Technologies / Special Know-How

The D3UC platform is comprised of six Open Source components that provide all the functionality and scalability of the multi-million dollar Phone and Unified Communications solutions from the large technology providers like Cisco and Avaya. The cornerstone of the D3UC service delivery process is the D3UC Internet Portal, which is branded with the name and logo of the White Label Reseller and provides a single interface into all aspects of the D3UC platform, from provisioning the IP phones to defining the call paths for every Unified Communications device on the platform. D3UC’s proprietary rights are imbedded in the processes, procedures, methodologies, and custom programs that allow White Label Resellers to manage all aspects of a Cloud-based Phone and Unified Communications company, including marketing, sales, installation, training, trouble management and billing.



D3UC’s target market is the 10,000 VARs and MSPs who sell technology services to the 5 million SMBs in the U.S. D3UC’s offering helps technology VARs and MSPs generate recurring monthly revenue with profit margins up to 100% and allows them to sell their own branded Cloud-based phone service. At a competitive retail price of $25, White Label Resellers have the potential to generate substantial monthly profits – tens of thousands of dollars – depending on the number of UC devices installed.


Distribution Channels

D3UC Distribution Channel is our target market – the 10,000 VARs and MSPs who provide technology services to the 5 million SMBs in the U.S. It is a segment that is struggling to survive and is seeking services to compete with the large phone and cable companies and minimize attrition in their customer base. D3UC’s value proposition involves minimal capital cost, and is price, feature and function competitive with other Cloud-based phone providers.



D3UC has only ten known competitors who White Label Cloud-based Phone and Unified Communications to technology VARs and MSPs. Although they are already established, they “white label” to the VARs and MSPs while selling direct to the VAR’s and MSP’s customers. This creates a channel conflict and is a major cause for concern among VARs and MSPs who do not want to partner with a company today that could become their competitor in the future.


Financial Model (2015-2019)

D3UC is forecasted to generate approximately $18M in Revenues and $7M in Net Income. D3UC intends to distribute each investor’s annual K-1 share of Net Income 90% in cash.

D3UC 5 Year Financial Model




Marie Muller-Noonan – Founder

A creative, dynamic, goal-driven professional with over 25 years of experience in the corporate, public and private sectors. 


Customer focused with diverse industry experience including education, healthcare, graphic design, and beauty. Proficient in prioritizing, time management, cost-saving, multitasking, and communication. A team player who pays attention to detail and thrives in an environment that offers challenges and learning opportunities.


Imran Dalvi – CFO

20 years of experience building new and disruptive technology companies 


In 2005 he co-founded ACBB-BITS, LLC, a Cloud-based, managed and hosted converged network solution provider, and served as chief financial officer through April 2013. As CFO, Mr. Dalvi helped to build a successful pricing model and financial operational support team that took the company to profitability in four years. From June 2003 to June 2004, Mr. Dalvi served as VP of Finance Operations at Orion Telecommunications, a leading prepaid calling card company, reporting to the CTO, and helped reengineer the organization into a profitable $200M company. Prior to this, from January 2001 through May 2003, he was a partner with Harrison Gray, a boutique management consulting firm in New York, advising Internet and wireless communication service providers. From 1997 to 2001, Mr. Dalvi served as lead consultant in the London office of Logica CMG, one of Europe’s leading IT and business services consultancy firms. In 2003, he founded Bestbay Limited, a real estate and healthcare company with over 100 nursing staff who provide nursing services and healthcare support to the elderly in communities in southeast England. Mr. Dalvi received his B.S. in Mathematics from the Queen Mary College, University of London, an M.S. in Real Estate Finance from the City University Business School, and an MBA from the Imperial College, London.


Michael Dury – CTO

20 years of experience building voice solutions for companies of all sizes 


In 2005, he co-founded ACBB-BITS, LLC, a Cloud-based, managed and hosted converged network solution provider, and served as CTO and Voice Architect. As CTO and Voice Architect, Mr. Dury built one of the first Cisco Call Manager multi-tenant clusters that could support 2,000 locations and 20,000 phones. Prior to that, from 1996 through 2005, he worked for Phonextra Inc., a successful telecommunications VAR, where he started out working with traditional PBX systems, and then assembled, grew, and managed a team of convergence engineers responsible for complex enterprise Avaya and Cisco VOIP installations. Mr. Dury began his telecom career in 1994 with AT&T selling telecommunications systems to small and medium sized businesses. He currently is a Cisco Certified Internetworking Expert (CCIE) in Voice. Mr. Dury received a B.A. in Communication and Media Studies from Kings College, and an Associate Degree in Telecommunications Management from DeVry University.


Chuck Daniels – CEO

30 years of experience applying new, disruptive technologies to create shareholder value for start-up companies and major corporations 


In 2005 he co-founded ACBB-BITS, LLC, a Cloud-based, managed and hosted converged network solution provider, and served as chief executive officer through April 2013. From 2004 through 2005 he served, respectively, in each of the positions of executive vice president, chief technology officer, and chief marketing officer of NextiraOne, LLC, a $500M privately held company that designed, installed, and supported enterprise voice and data solutions to Fortune 500 companies. From 2000 through 2003, Mr. Daniels provided technology consulting services and served as interim CTO of Orion Telecommunications, a $200M privately held provider of prepaid calling cards. From 1995 through 1999, he founded and served as President, CTO, and CMO of Nextlink Communications LLC, (now Known as XO Communications) a $1.5B Competitive Local Exchange Company (CLEC) offering nationwide voice and broadband data services to business customers. In 1992, he founded the Advanced Technology Group at MCI Communications, a leading long distance phone service provider in the US. From 1989 through 1992, he served as VP of the Strategic Technology & Research Group at Manufacturers Hanover Trust Company, a top 10 U.S. bank. Mr. Daniels received his B.S. in Engineering Science from the New Jersey Institute of Technology, Newark, New Jersey, where he majored in Nuclear Engineering.

Contact Information:

Marie Muller-Noonan
Imran Dalvi
Michael Dury
Chuck Daniels

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