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Tag: Ticketing System

Did the Pandemic Evolve the Need for an Efficient Help Desk Ticketing System More Than Ever?

Press Release

The pandemic did throw light on opportunities and scope of improvements in how IT was used to run businesses. It is becoming more and more common for businesses to use ticket management software to serve their customers better. However, there […]

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MIRAT Delivers the First AI-driven ITSM Solution

Press Release

Enterprises are undergoing a technological tsunami due to developments such as multi-device IoT, multi-channel, DevOps, AI/ML, multi-cloud, and bots. MIRAT.ai’s ITSM suite enables organisations to consolidate their ITSM and ITOM obligations into a single platform, enabling them to deliver exceptional […]

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