Tag: ITSM

“When It Comes to Enhancing Customer Satisfaction, the Speed With Which Concerns Are Resolved for Customers and Employees Alike Is Crucial” End-User Experience Measuring: What’s the Point? Get this: end-user experience defines the brand. Chaitanya Kumar, CEO of MIRAT, explains […]

Services such as MIRAT’s AI-enabled 360-degree monitoring and surveillance tool help organizations identify weaknesses in the company’s external as well as internal networks, such as improperly configured web servers and SSL versions that are vulnerable to attack. We recently upgraded our custom […]