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The City of Arvin, CA’s permitting processes put staff and residents to the task. That is until leaders found an online permitting software solution from, OpenGov, the leader in modern cloud software for our nation’s cities.
Officials from the City, located south of Bakersfield in California’s Central Valley, knew they needed to streamline their internal processes. During a discovery phase with OpenGov, a discussion about permitting and licensing process challenges made the need for a solution a priority. That’s when they decided to invest in OpenGov Citizen Services to digitize the permitting process and deliver better customer service to residents.
With OpenGov Citizen Services, the City will now be able to provide an online solution for residents seeking building permits, business licenses, pet licenses, and much more. An easy-to-use questionnaire will guide residents through the application process. They can submit and pay for permits online, as well as message reviewers. Applications will flow through the automated process quickly, minimizing approval time—a win for busy staff and residents.
The City of Arvin joins more than 1,100 public sector organizations leveraging OpenGov to revolutionize work processes with cloud-based software designed specifically for the needs of government.
About OpenGov
OpenGov is the leader in modern cloud software for our nation’s cities, counties, and state agencies. On a mission to power more effective and accountable government, OpenGov serves more than 1,100 agencies across the U.S. Built exclusively for the unique budgeting, procurement, and citizen services needs of the public sector, the OpenGov Cloud makes organizations more collaborative, digitizes mission-critical processes, and enables best-in-class communication with stakeholders.
