SAP Commerce Cloud vs. Other E-commerce Platforms: A Comparative Analysis

The user-friendly layout of the store, unity of all the points of commercial presence, advanced payment options, in-built SEO tools, 24/7 access to store management and monitoring, AI-driven algorithms, and integration with numerous solutions – quite an impressive list of E-commerce functionalities, isn’t it? While it may seem too good to be true, that’s just the basic list of commodities offered by the leading E-commerce solutions – SAP Commerce Cloud, Magento (Adobe Commerce), and BigCommerce.

Let’s learn what the world commercial leaders offer to their clients, and which solutions it is better to choose to develop a store of a dream.

SAP Commerce Cloud

SAP Commerce Cloud, formerly SAP Hybris, is one of the leading E-commerce solutions that aims to streamline all the operations and activities regarding B2B, B2C, and B2B2C businesses. SAP Commerce Cloud has high-level customization, omnichannel management capabilities, AI-driven customer personalization, and seamless store functioning across all points of presence.

As one of the SAP products, SAP Commerce Cloud can be integrated with other solutions that can elevate the efficiency and profitability of the E-commerce unit. According to LeverX, the global provider of SAP solutions, SAP Commerce Cloud is commonly integrated with SAP ERP, SAP S/4HANA, SAP Marketing Cloud, SAP Service Cloud, SAP Customer Data Cloud, and SAP Digital Payment.

Pricing Policies. SAP Commerce Cloud has no fixed financial plans due to its high level of flexibility and customization. All the questions regarding SAP Implementation can be addressed to LeverX, who will always select and harness SAP solutions according to the client’s needs.

Benefits of SAP Commerce Cloud

1. Omnichannel management – the platform provides an equally efficient shopping experience across all the points of the commercial presence – brick-and-mortar shops, mobile, online, and social media stores. Such a unified approach benefits the brand’s consistency, improves customer experience and retention, benefits the targeted marketing, and thus, enhances the profitability of the commercial solutions.
2. Multiple business solutions – the platform entails CRM (customer relationship management), ERP (enterprise resource planning), and PCM (product content management).
3. High level of reliability – the service level agreement (SLA) is 99.5%.
4. Compatibility with numerous devices – desktop and mobile devices.
5. High level of SAP-system integration, which helps to enhance the business functioning.

Downsides of SAP Commerce Cloud

SAP Commerce Cloud provides a top-notch E-commerce business functioning, with all the modern and innovative tools for creating the best shopping experience for every client. However, there may be some issues regarding SAP customization, as its complexity requires an advanced level of skills and knowledgeability.

Such a downside is mainly caused by the lack of knowledge and technical skills of the developers, not the platform itself. Therefore, entrust the development of your E-commerce unit based on the SAP Commerce Cloud only to the tried and trusted companies like LeverX, whose quality of performance is always beyond reproach.

Magento (Adobe Commerce)

Another big player in the E-commerce market is Magento, or now Adobe Commerce. It is an open-source platform, a highly flexible and adaptable E-commerce solution, which provides the possibility to create a unique digital presence.

Magento is a rather costly solution, therefore, it is better to be chosen by large enterprises, or those who want to play big right from the start.

Pricing policies. Considering the flexibility of the solution, the price should always be quoted. The adopters of Magento will also need to pay an annual license fee, which ranges between $40,000 – $190,000.

Benefits of Magento (Adobe Commerce)

1. Unlimited opportunities for customization and scalability
2. Multiple integration options, especially with other Adobe products.
3. SEO-friendly tools
4. Wide global community

The Downsides of Magento (Adobe Commerce)

Magento is a highly flexible solution, its features allow you to create any type of E-commerce store. However, it requires a high level of technical knowledge, which can only be provided to the teams of developers.

BigCommerce

BigCommerce, as the name suggests, is a great solution for companies that work or are planning to work with big selling volumes, and require reliable high-traffic management. BigCommerce is a top level of usability for both businesses and their clients.

Pricing Policies. BigCommerce offers standard packages for small businesses just entering the market (Standard, Plus, and Pro); however, as we are considering a personalized approach and high level of customization, the price can only be defined by quoting the agency offering the customization services.

Benefits of BigCommerce

1. Countless integrations with PIM software, ERP suits, OMS solutions, POS solutions, etc.
2. 24/7 customer support
3. Relative easy implementation of basic service packages
4. Flexible payment packages
5. Top-level of security
6. Multiple payment gateways

Downsides of BigCommerce

BigCommerce is a perfect fit for managing large enterprises, however, its customization will also require a team of developers and time for all the procedures and adjustments.

The Bottom Line

SAP Commerce Cloud, Magento (Adobe Commerce), and BigCommerce are leading solutions for building a seamlessly working architecture of all commercial units under one ‘roof’. While each one of them serves the same purpose they differ in some specific features regarding customization characteristics and add-ons.

Considering all the above-mentioned points, we would probably opt for SAP Commerce Cloud, as apart from offering a seamlessly working E-commerce environment for every business owner, it is part of a self-sufficient SAP ecosystem, which entails numerous ‘native’ integrations without the need for other third-party solutions.

For more details regarding SAP Commerce Cloud implementation, contact LeverX and entrust your future success to them.