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Affluent and fast-growing, the Town of Yountville, CA, needed an industry-leading digital permitting and licensing solution that kept pace. As a current OpenGov Budgeting & Planning customer, officials knew OpenGov, the leader in modern cloud software for our nation’s cities, would be the perfect partner.
Located in the heart of Napa Valley wine country, the Town has experienced phenomenal growth and development in recent years. As the Town grew, residents’ expectations changed—they want modern tools that help them engage with their government. At the same time, officials were struggling with implementing new community development software. When leaders realized their needs, as well as the needs of their residents, weren’t being met, they decided to invest in OpenGov Citizen Services.
Using OpenGov Citizen Services, staff will be able to design permitting and licensing workflows that match the Town’s exact process. Application submissions will flow through department reviews, assigning tasks to the next available employee. The streamlined process will not only save staff time but also be a significant benefit to residents. Guided by a short online questionnaire, residents will be able to obtain the necessary forms, draft and submit their application, and pay for the permit or license, all within the portal. An added bonus: Town staff and residents will be able to message each other, eliminating the need for phone calls or in-person visits.
The Town of Yountville joins more than 1,100 public sector organizations leveraging OpenGov to revolutionize work processes with cloud-based software designed specifically for the needs of government.
About OpenGov
OpenGov is the leader in modern cloud software for our nation’s cities, counties, and state agencies. On a mission to power more effective and accountable government, OpenGov serves more than 1,100 agencies across the U.S. Built exclusively for the unique budgeting, procurement, and citizen services needs of the public sector, the OpenGov ERP Cloud makes organizations more collaborative, digitizes mission-critical processes, and enables best-in-class communication with stakeholders.
