When the coronavirus pandemic pushed residents to do more online, Portage County, OH, officials knew they needed to meet those demands. To fulfill the goal, they partnered with OpenGov, the leader in modern cloud software for our nation’s cities, for online permitting software.
The Chief Building Official for the County, located east of Akron, noticed an impact from COVID-19 as more people conducted business online. Unfortunately, he initially didn’t get the support he needed to invest in an online solution. It wasn’t until new leadership recognized the County’s ongoing struggles that they made it a priority to upgrade processes with OpenGov Citizen Services.
With OpenGov Citizen Services, County officials can offer residents and business owners online options for obtaining building permits, health permits, pet licenses, and more. By using OpenGov software, officials can digitize and automate processes, taking routine in-person interactions online. Not only is this safer and more convenient for citizens, it also eases staff workload as they attend to fewer drop-in visitors. Plus, with OpenGov Citizen Services, contractors and residents can request building inspections online. Inspectors can safely conduct inspections with mobile capabilities, Zoom integrations, and more.
Portage County joins more than 1,100 public sector organizations leveraging OpenGov to revolutionize work processes with cloud-based software designed specifically for the needs of government.
OpenGov is the leader in modern cloud software for our nation’s cities, counties, and state agencies. On a mission to power more effective and accountable government, OpenGov serves more than 1,100 agencies across the U.S. Built exclusively for the unique budgeting, procurement, and citizen services needs of the public sector, the OpenGov Cloud makes organizations more collaborative, digitizes mission-critical processes, and enables best-in-class communication with stakeholders.