The Clientless Remote Support Software Market is segmented into devices, end-users, and regions. The device segment is sub-segmented into desktops, mobile devices, laptops, and others. The end-user segment is sub-segmented into customer care centers, IT, government, defense, education, BFSI, and others. The region segment is sub-segmented into North America, Europe, APAC, and the Rest-of-the-World.
Clientless Remote Support Software Market – Geographical Analysis
North America dominates the clientless remote support software market. The high adoption of smartphones and other smart connected devices and rising demand for the software drive the market. Besides, the availability of high-tech infrastructure and the vast developments in technology, alongside the presence of giant technology companies, support the regional market growth. Substantial investments in the R&D sector from major players in this region act as a tailwind supporting the market rise.
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Clientless Remote Support Software Market – Competitive Analysis
The clientless remote support software market appears to be competitive due to the presence of several well-established players. These players initiate strategic moves such as mergers & acquisitions, collaboration, innovation, and brand reinforcement to gain a larger competitive share. The market would witness intensified competition with innovations and an increase in R&D investments and M&A.
Players active in the clientless remote support software market are Bomgar Corporation (US), Cisco Systems (US), Citrix Systems, Inc. (US), F5 Networks, Inc. (US), LogMeIn, Inc. (US), NTRglobal (Spain), SimpleHelp (UK), Techinline (UK), and Rsupport, Inc. (South Korea), among others.
May 05, 2021 — Zentry Security, an emerging cybersecurity company, announced new cloud capabilities for its trusted access product. Zentry offers Zero Trust remote access solutions for small and medium-sized enterprises. The company has been aggressively fostering investments to accelerate product development and to scale sales & go-to-market programs.
The clientless remote support software market is growing at a rapid pace. The ability of clientless remote support solutions to remotely control devices connected to the web is a major driving force. The disruption of almost every other industry vertical plays a causal role in the growth of the market.
Clientless remote support software is a key enabler for the industry-wide shift to the 3rd platform by reinforcing cloud and mobile technologies. With rising innovations in IoT, NextGen Security, robotics, and cognitive systems, the market is projected to witness significant growth in the next few years.
According to Market Research Future (MRFR), the global clientless remote support software market is estimated to garner significant accruals by 2027, registering an impressive CAGR during the forecast period (2020 – 2027). With the growing usage of mobile devices over the past few years, the market is multiplying
Increasing developments of application-specific mobile operating systems, growing need for remote-based IT support, and reducing help-desk center cost issues escalate the market growth. Additionally, the increasing adoption of IoT devices and advantageous features of clientless remote support solutions substantiate the market growth.
Simultaneously, the growing demand for cloud-based services and mobility & server virtualization are some of the key driving forces behind the growth of the market. Advancements in network connectivity technology and improving internet speed fuel market revenues.
The growing BYOD trend and demand for cost-effective solutions for expensive desktop accessibility bolster the growth of the market. Furthermore, rapidly growing healthcare, manufacturing, retail, and telecommunication sectors, backed by the improving economy, foster the market value.
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