The mobile unified communication and collaboration is a solution that encompasses the combination of video conferencing, audio calls, and textual interaction among the enterprises which is provided in a single interface. However, the major challenge that companies face during the adoption of unified communication and collaboration solution is the shift from old and existing network infrastructure. However, this shift has reduced the enterprise network workloads.
The global Mobile Unified Communication and Collaboration Market was valued at USD 25.42 billion in 2017 and is expected to reach USD 47 billion by the end of the forecast period with a CAGR of 11.3%.
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The market for mobile unified communication and collaboration is estimated to grow at a significant rate during the forecast period from 2018 to 2027. The geographical analysis of unified communication and collaboration market is studied for North America, Europe, Asia-Pacific, and the rest of the world (including the Middle East, Africa, and Latin America).
The mobile unified communication and collaboration market is dominated by North America and it holds the largest market share in terms of revenue generation. The major factor behind the high market growth is the presence of major players. Additionally, the increased adoption of cloud-based communication system and rapid shift towards unified communication is helping the market grow in North America, especially the United States. Further to this, Europe closely following North America considering the adoption of unified communication services. Europe is an advanced region in terms of technology and its early adoption.
On the other hand, Asia-Pacific region is expected to grow with a highest CAGR during the forecast period. The factors contributing to the growth of unified communication and collaboration market are the growing enterprise base in India, China, and South Korea. Moreover, the boom in information technology and digitization is helping the countries to stabilize their economies. This growth is expected to increase, by end of forecast period, owing to high acceptance of cloud-based services and development in IT infrastructure.
The global mobile unified communication and collaboration market is segmented into solution, service, organization size, vertical and region.
By solution, the global mobile unified communication and collaboration is segmented into conferencing, unified messaging, voice solution, content and collaboration.
By service, the global mobile unified communication and collaboration is segmented into professional service, and managed service. Professional service is further segmented into integration and deployment service, consulting service, and maintenance & support services
By organization size, the global mobile unified communication and collaboration is segmented into small and medium-sized enterprises (SMEs), and large enterprises.
By vertical, the global mobile unified communication and collaboration is segmented into BFSI, IT & telecommunication, healthcare, retail, media and entertainment, and others.
By region, the mobile unified communication and collaboration market is segmented into North America, Europe, Asia-Pacific, and rest of the world.
The key players in the mobile unified communication and collaboration market are identified across all the major regions based on their country of origin, presence across different regions, recent key developments, product diversification, and industry expertise. Some of them are—Microsoft Corporation (US), Cisco Systems Inc (US), IBM Corporation (US), Alcatel-Lucent (France), Avaya Inc (US), Siemens AG (Germany), NEC Corporation (Japan), GENBAND LLC (US), Telefonaktiebolaget LM Ericsson Class B (Sweden), Mitel Networks Corporation (Canada).
Apart from the top key players, the other players contribute nearly 30–35 % in the mobile unified communication and collaboration market. These include AT&T Inc (US), Amazon.com Inc (US), Avanade Inc., BT Group plc (UK), BroadSoft Inc (US), CenturyLink Inc (US), Google Inc (US), HP Inc (US), Huawei Technologies Co Ltd (China), Intel Corporation (US), Oracle Corporation (US), VMware Inc (US), Verizon Communications Inc (US), Vodafone Group Plc (UK), Tata Group (India), Blue Jeans Network Inc (US), Comcast Corporation (US), Daegis Inc (US), Level 3 Communications (US), Logitech international S.A (Switzerland), Nuance Communications Inc (US), Orange S.A (France), Plantronics Inc (US), Salesforce.com Inc (US), Sprint Corporation (US), Symantec Corporation (US), Telstra Corporation Limited (Australia), Unisys Corporation (US), and others.
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Mobile Unified Communication and Collaboration Market Research, By Solution (Conferencing, Unified Messaging, Voice Solution, Content and Collaboration), Organization Size (Large Enterprise, SMEs), Service (Professional, Managed), Vertical – Global Forecast till 2027
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