ALM Intelligence Pacesetter Research finds that while professional services providers typically approach supply chain challenges with advanced technology-based solutions, Market Leaders and Pacesetters realize success in part is due to a focus on proper alignment between technology, operations, employees, and network partner relationships
New York, NY – July 13, 2021– New analysis from ALM Intelligence Pacesetter Research shows that problems accumulated over the years with supply chain management and organization suddenly reached critical mass due to COVID-19, making supply chains an emergency priority for clients. This emergency prioritization means that along with M&A and restructuring, supply chains are a top driver of client demand in 2021. However, many providers and clients have been distracted by advanced new technologies in their search for remedies.
“Aside from the unexpected, abrupt disruptions caused by COVID-19, most of the problems supply chains face have been around for a long time,” pointed out ALM Intelligence Pacesetter Research Analyst Lead Tomek Jankowski. “Advanced technologies such as predictive analytics, data visualization, automation (RPA), and the Internet of Things (IoT) are playing a key role in helping clients achieve agile, flexible, transparent, and ultimately resilient supply chains. However, Market Leaders and Pacesetters have come to realize that without proper internal alignment of these technology capabilities across operations, people and strategy, as well as external partners, SCM strategies will sputter and fail.”
Market Leaders and Pacesetters differentiate themselves by positioning some element of change management as the spear point in their offering, ensuring the collaborative inter-connectivity of human, machine, and process in supply chains. This collaborative inter-connectivity has translated into heightened attention in some providers’ offerings to designing optimized human-vs-digital labor models, including a strong emphasis on training and upskilling.
In ALM Intelligence Pacesetter Research: Supply Chains 2021-2022, the Pacesetter Advisory Council assesses nineteen providers’ strategies and service offerings identified as Market Leaders for their ability to deliver client impact in today’s ever-shifting supply chain environment. Additionally, the research and analysis provide insights into the competitive dynamics and service delivery trends, driving convergence across legal, management consulting, multiservice and technology providers.
ALM Intelligence evaluated the supply chain capabilities of the following providers: Accenture, Argon & Co., Bain & Company, Boston Consulting Group, CAMELOT Management Consultants, Deloitte, Efficio, EY, GEP, Hogan Lovells, Kearney, KPMG, Mayer Brown, McKinsey & Company, North Highland, Porsche Consulting, PwC, Thompson Hine, and Trianz.
ALM Intelligence Pacesetter Research provides independent, objective research to providers and buyers of professional services, coupled with practical insights that inform the decision-making process for strategic planning and procurement professionals. For more information or to obtain the full versions of the ALM Intelligence Pacesetter Research series, visit: http://at.alm.com/supplychain2021 or contact our Strategic Accounts Manager, James Doyle at JDoyle@alm.com.
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