Thirty-three hospice providers progress through NHPCO’s innovative quality improvement program
(Alexandria, Va) – The National Hospice and Palliative Care Organization (NHPCO) is proud to share the organizations that have completed at least one ring in the first quarter of the Quality Connections (QC) program. QC a new program from NHPCO designed to enhance the knowledge base, skills, and competency of hospice and palliative care professionals and providers for continuous quality improvement. QC is structured around four fundamental pillars which are represented by four QC rings: Education, Application, Measurement, and Innovation.
Each Ring has specific activities incorporating practical resources to progressively track and improve both clinical and organizational quality. Activities such as quarterly data reporting and benchmarking, NHPCO’s E-Online courses, peer case studies, and engagement will be part of an organization’s quality journey. Additionally, participants will find activities that are focused on promoting diversity, access and inclusion within your organization and with the communities you serve.
“These providers are demonstrating their commitment to quality patient- and family-centered care. It is not enough to simply say that one is interested in quality; one must step up to demonstrate it. These providers have taken an important step in improving their quality of care. This matters to patients, families, payers and providers,” said NHPCO President and CEO Edo Banach.
QC is a benefit of NHPCO provider membership. For organizations that already have an established quality improvement program, Quality Connections can build on and streamline what they already have in place. If a provider needs to enrich their quality improvement efforts, Quality Connections will provide the guidance and resources they need.
NHPCO provider members can enroll in QC on the NHPCO website. Follow the steps in the Quality Connections User Guide to enroll in the program and to start your quality improvement journey.
NHPCO thanks the Quality Connections Gold Level Sponsors: Curitec and Optum Hospice Pharmacy Services, and Silver Level Sponsor ADVault, Inc. for their support to advance continuous quality improvement.
As the leading organization representing integrated, person-centered healthcare, NHPCO gives ongoing inspiration, practical guidance, and legislative representation to hospice and palliative care providers so they can enrich experiences for patients and ease caregiving responsibilities and emotional stress for families.