Effect of COVID -19 and Chatbot Market Overview
The Chatbot market would see a significant growth during the forecast period, i.e., from 2020 to 2027. Market dynamics, trends, outlook, market size, forecast and competitive landscape have been covered under the scope of the study along with market segmentation defining the market scope. The market has seen the negative impact of COVID -19 globally with a diminish in the market growth across almost all the industries. Along with the net sales and growth the report also covers the profitability ratio and import & export data.
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Key Player Competition
The top 10 players of this industry have been profiled under the Company Profile chapter. In addition, the Chatbot market share of the key players has also been mentioned as to know the revenue of each player operating in this industry and also the competition among the key players. In order to map the competition in the market, the report covers Porters Five Forces Analysis wherein buyer power, supplier power, new entrants, substitutes and competitive rivalry have been discussed which is intense in the Chatbot market.
Market by Geography
Each major geography has been analysed under the scope of the study along with the key countries across these regions which holds substantial share. All the segments and sub-segments covered under the scope of this market have been further analysed with cross-sectional view of the geography and country as well. Both geographic and demographic factors have been studied in order to better understand the market trend across each geography. Market size and forecast from 2019 to 2027 have been provided for each region and country.
Key Companies Operating in this Market
• IBM Corporation(US)
• Nuance Communications (US)
• Google (US)
• Amazon Web Services(US)
• Artificial Solutions (Spain)
• Inbenta Technologies (US))
Market Segmentation and Scope of the Global Chatbots Market
Market by Application
• Customer Support
• Personal Assistant
• Branding and Advertisement
• Customer Engagement and Retention
• Data Privacy and Compliance
• Onboarding and Employee Engagement
• Others (Campaign Analysis, Payment Processing and, Data Aggregation )
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SWOT and PESTEL
SWOT and PESTEL analysis of the industry have also been mapped in the study to understand the strength, weakness, opportunity and threats in the market. Furthermore, political, economic, social, technological and environmental scenarios have been analysed to have a better understanding of the market.
Table Of Content
1.4 Market Analysis by Type
1.4.2 Standalone
1.4.3 Web-based
1.4.4 Messenger-based
1.5 Market by Application
1.5.1 Global Chatbot Market Share by Application (2018-2025)
1.5.2 Healthcare
1.5.3 Retail
1.5.4 Banking, Financial Services, and Insurance (BFSI)
1.5.5 Media and entertainment
1.5.6 Travel & Tourism
1.5.7 E-commerce
1.5.8 Others
2.1 Quick Snapshot of the Market
2.2 Primary Interviews Details
3 Key Players
3.1 Chatbot Revenue by Manufacturers (2018-2019)
3.2 Chatbot Key Players Head office and Area Served
3.3 Key Players Chatbot Product/Solution/Service
3.4 Date of Enter into Chatbot Market
3.5 Key Players Chatbot Funding/Investment Analysis
3.6 Global Key Players Chatbot Valuation & Market Capitalization
3.7 Mergers & Acquisitions, Expansion Plans
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