According to a new market research report “Telecom Service Assurance Market by Solution (Products (Performance Management, Intelligent Assurance and Analytics) and Services), Operator Type (Mobile and Fixed), Deployment Type, Organization Size, and Region – Global Forecast to 2025″ published by MarketsandMarkets, the global TSA market size is expected to grow from USD 6.0 billion in 2020 to USD 9.4 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 9.2% during the forecast period.
The major factors expected to drive the growth of TSA market are the increasing number of cellular/mobile subscribers, and growing need of operators to automate network operations due to high customer churn and low Average Revenue per User (ARPU) from voice and data services. Exponential growth in the global Internet Protocol (IP) traffic and cloud traffic, and prominence of Internet of Things (IoT) are expected to offer huge market opportunities for TSA vendors in the next 5 years.
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Performance Management segment to record the highest growth rate during the forecast period
Under the products segment, the performance management segment is expected to grow at the highest growth rate during the forecast period. The growth can be attributed to rising need for communication service providers to generate real-time, multi-vendor, cross-domain, and big data analytics solution to deliver cost-effective, high-quality digital services to customers. Performance monitoring tool manages end-to end performance and the QoS of complex telecom networks for mobile, fixed, IP and OTT services. It allows service providers to visualize the network across multi-domain, multi-vendor, and inter-carrier networks. Performance monitoring tools collect key performance information about the telecom network, field service and subscribers, and analyze and present the network QoS, availability, and traffic information, proactively detecting irregular network behavior and service degradations in real time, thereby improving the network performance.
Mobile operators segment to record the higher CAGR during the forecast period
In the TSA market by operator type, mobile operators are expected to record the higher CAGR during the forecast period. The total number of mobile operators is 750 around the world, as per the report by GSMA. Due to increased competition, the mobile operator focuses on network, service, and end-user related data to deliver optimal service performance and customer experience management. TSA solutions help both the fixed and mobile operators gain full network visibility with a clear and unified view of their customers’ experience, thereby ensuring quality of service and quality of experience for voice, data, Voice over Long-Term Evolution (VoLTE), Short Message Service (SMS), fixed mobile, and broadband services.
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North America to hold the largest market size during the forecast period
North America is expected to hold the largest market size in the global TSA market during the forecast period. The US has emerged as the largest country for the market in terms of market size, due to the heavy adoption of advanced technologies, such as 5G, cloud, analytics, and IoT, across the US organizations. Moreover, the US is one of the most advanced countries in the world in terms of technology adoption, which is known for its innovative and disruptive startups.
Key and emerging market players include Broadcom (CA Technologies) (US), Ericsson (Sweden), NEC Corporation (Japan), Amdocs (US), NETSCOUT (US), HPE (US), Nokia (Finland), Accenture (Ireland), Comarch S.A. ( Poland), Huawei (China), IBM (US), Spirent (UK), TEOCO (US), MYCOM OSI (UK), EXFO (US), Intracom Telecom (Greece), RADCOM (Israel), Anritsu (Japan), VMware (US), Centina (US), Infovista (US), Arris International Limited (US), Enghouse Networks (Canada) and VIAVI (US), Cisco (US), Comviva (India), Mobileum ( US), and SysMech (Kent).
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