Epiq Launches First Automated Lien Resolution Platform: Brings Efficiency and Enhances Outcomes of Personal Injury Claims Processing

NEW YORK – April 29, 2020 – Epiq, a leading global leader in the legal services industry, today announced the release of a new single event lien resolution platform – LienDesk. Built as a Software as a Service (SaaS), LienDesk allows personal injury attorneys to effortlessly resolve claimant’s liens while using less critical resources and ensuring the best possible outcomes for each client.

LienDesk is the only online solution for resolving healthcare liens from beginning to end. It is built on state-of-the-art algorithms and workflows that have been developed from resolving millions of healthcare liens. These algorithms include machine learning models for scoring which claims are related to a claimant’s injury based on historical claims.

The platform relieves the most common pitfalls associated with lien resolution for single event plaintiff’s attorneys. Backed by advanced technology, LienDesk securely stores and organizes client information while also providing firms with real-time notifications when an update is needed or an action is required to progress a claim. This automated monitoring and notification feature allows firms to focus on more important activities.

“LienDesk is a revolutionary product that solves one of the biggest challenges settling counsel are facing,” said Bob Hopen, president of the mass tort and class action business at Epiq. “Due to the unique situation presented by COVID-19, LienDesk is capable of reshaping the entire industry by being able to work through the lien resolution process 24/7 wherever you are located.”

LienDesk provides a seamless workflow for resolution and an intuitive user experience. Here’s how the platform guides a user through the process:

• Firms provide case information, and LienDesk provides a series of questions to answer, and then, informs you of documents the lienholder requires.
• After you’ve informed Epiq of lienholders, we’ll take care of all interactions with them, and track the screening process as it progresses.
• Claims processing is an automated process with LienDesk, identifying and flagging any claims that may be unrelated to your client’s injuries.
• When it’s time to negotiate, we will explore reduction tactics to ensure the best possible outcome for your client.
• When the liens are finalized, you’ll receive real-time notifications. Then, you’ll have access to case information and results for simple communication with your client.

LienDesk is the only lien resolution platform available in the legal services industry. The platform helps clients understand all of the available options pertaining to lien resolution, especially in an ever-changing environment. LienDesk does the heavy-lifting for your firm, while also educating attorneys and claimants so the constant flow of information and communication is no longer necessary. Through process automation, LienDesk is able to save teams valuable time and provide peace of mind.

Click here to learn more about LienDesk or to schedule a demo.

About Epiq

Epiq, a global leader in the legal services industry, takes on large-scale, increasingly complex tasks for corporate counsel, law firms, and business professionals with efficiency, clarity, and confidence. Clients rely on Epiq to streamline the administration of business operations, class action and mass tort, court reporting, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters. Epiq subject-matter experts and technologies create efficiency through expertise and deliver confidence to high-performing clients around the world. Learn more at https://www.epiqglobal.com.

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