Hi! We are LoveRose Lingerie, a unique brand of luxury post-surgery lingerie.
After being diagnosed with cancer and having a double mastectomy with reconstruction, Caroline, a lingerie addict and designer, became frustrated and disappointed with the matronly, purely functional choice of lingerie that was available for the post-surgery market. Caroline set about to do something different, working over the past few years with Sarah to design a comfortable, sexy, luxurious mix and match lingerie collection that tackles different outcomes of surgery.
The first collection is a mixture of five soft bras, five briefs, a suspender belt and robe which can be mixed and matched. These have been thoughtfully designed with clever hidden support to suit the different outcomes of surgery and for a variety of needs; whether directly after surgery, returning to work, going out with friends or for a special occasion. Future collections will tackle more outcomes of surgery and expand our product range to swimwear and sportswear.
How you’ll receive your beautiful lingerie- Sustainability is important to us, and this includes our packaging. All orders will be shipped in recycled bags, recyclable boxes and tissue.
LoveRose, Love Yourself (and the planet!).
PRODUCTION
Our manufacturing slot is already blocked out and ready to go as soon as our Kickstarter is complete and we have all your orders in. The only risk that comes with this is that there could be unforeseen production challenges which could delay the first collection, however we trust and have a good relationship with our manufacturers and have thoroughly negated any possible issues that could arise. We also value all of our backers and are committed to a transparent production process, if there are any hiccups, you will all be the first to know!
SIZING
We have tried to be as accommodating and reach as big a group of women as possible with our product range and sizing, however we are committed and excited to expand our product range and sizing as we grow as a company.
SHIPPING
All our products will be sent in the UK and Internationally via a Royal Mail fully tracked service. This will provide full peace of mind to you and us, that your orders will arrive safely. Any issues, just contact us!
RETURN AND EXCHANGE POLICY
If your product doesn’t quite fit the way you wanted it to, we are happy to offer a free exchange or return, just contact us and let us know! We will be happy to work with you to find the correct size, and offer you an exchange. For a return we offer a full refund within 14 calendar days from the date you received it, provided that the product is still in the condition that you received it in- unworn and undamaged, with all tags and labels still attached. For hygiene purposes, please try on briefs over your own underwear.
For more detailed information, please see our website.
CUSTOMS & DUTIES INFORMATION
We are so excited that we can give anyone in the world the opportunity to wear LoveRose Lingerie, however it’s important to note that our international shipping charges do not include taxes or duties, as they are the responsibility of the recipient. This includes but is not limited to any customs duties, foreign taxes or other fees that their country may impose to take delivery of the order. This online calculator will give you an idea of what you might have to pay at customs on delivery: https://www.simplyduty.com/import-calculator/