San Francisco, California September 6th, 2019 Reply, the sales automation and engagement platform, announces the release of new functionalities – the new Chrome extension, multichannel sequences, cloud calls, Tasks dashboard and Flow. With these major product updates, Reply will help Sales teams automate personal communications at scale across multiple channels according to their sales playbooks.
Reply’s new features automate the 6 stages of a sales cycle, eliminating routine daily tasks of an SDR, sales reps and CS manager:1.Sales prospecting becomes easier with Reply’s Chrome extension. It helps users to discover prospects in Gmail, LinkedIn, or browsing the web, find their emails right in the plugin and push to a sequence in Reply.2.Lead nurturing and opportunity stages are now covered with a multichannel sequence feature, which allows users to automate the process of engaging leads via personal emails and follow-ups, cloud calls, tasks, and social touchpoints according to a sales playbook. Due to the new integration with Vidyard, the leading video platform for business, Reply users can add personalized videos to emails and increase prospect engagement.3.Based on the steps in a multichannel sequence, Reply automatically generates daily tasks available in the Chrome extension’s Task dashboard. Users can create additional tasks manually connected to the lead qualification and negotiation stages, execute these tasks, make calls, leave notes, log call results, and sync the data with a CRM.4.At the retention stage, Reply automates personal outreach of CS managers, helping them focus on meaningful conversations with clients.“At Reply, we believe that every task and sales operation that can be automated, should be automated while keeping each communication touchpoint personal,” says Oleg Campbell, CEO, and Founder of Reply.io. “With the release of the new multichannel sequences, Chrome extension, as well as the voice and Task dashboard, Reply automates most of the time-consuming daily operations of sales reps, allowing them to focus on closing deals and impactful communications.”
The new features are available for all Reply users. If you’d like to see how Reply can help you accelerate sales, be sure to check out the features during a 14-day free trial.
About Reply:Reply is a sales engagement and sales automation platform, which automates personal email outreach, calls, and tasks, while Sales can focus on what really matters – closing deals. Whether it’s inbound, outbound, recruiting, account management, business development, new user trials or existing customers – Reply takes care of outreach at scale. For more information, please visit https://reply.io