The “Consumer Electronics and Appliances Market Assessment of Service Skillset and Workforce Demand, 2017” report has been added to Research and Markets’ offering.
With the growing market for electronics and increasing complexities of the appliances it is necessary to build the skilled workforce. Majority of the servicing of consumer appliances is done mostly by the unorganized segment creating the need to move them to organized arena. Manpower deficit, outdated curriculum coupled with high attrition and lack of soft skills in engineers impacts the dynamics of the electronics and appliances service industry The scope of this research includes after sales services in the consumer electronics and appliances (CEA) industry.
Consumer Electronics and Appliances Market is witnessing robust growth which will drive the need for manpower in after sales service. Higher rate of urbanization will have a ripple effect on the purchase and service requirements of consumer goods. A customer centric service support, which provides maximum comfort along with quick resolution, is one of the most important criteria for making a purchase.Consumer Electronics and Appliances companies should focus on identifying needs by different customer segments and ensure effectiveness of customer engagement models.
Key Topics Covered:
1. Consumer Electronics and Appliances Market – Assessment of Service Skillset and Workforce Demand, 2017
2. Scope & Limitations
3. India Economic Overview: Rising Need for Skilled Manpower
4. Importance of Service in Consumer Electronics and Appliances Industry
5. Indian Consumer Electronics and Appliances Industry
6. Mega Trends & their Impact
7. The Industry going Forward
8. Appendix: Glossary
For more information about this report visit https://www.researchandmarkets.com/research/vjsbpb/consumer