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Jul 28, 2017 2:10 PM ET

Chatbots Market to Reach $3.1 Billion by 2021: Analysis By Type, Usage, Deployment Type, Industry Verticals & End User

iCrowdNewswire - Jul 28, 2017

The “Chatbots Market By Type, Usage, Deployment Type, Industry Verticals, End User – Global Forecast to 2021” report has been added to Research and Markets’ offering.

The smart advisors/chatbots market size is estimated to be USD 703.3 million in 2016 and is projected to reach USD 3,172.0 million by 2021, at a CAGR of 35.2% from 2016 to 2021, due to the strong need to understand consumer behavior, adoption of cloud-based technology, and proliferating demand of intelligent customer engagement. Lack of awareness owing to relatively early presence in tech-adoption life cycle, high deployment cost as well as system integration complexities, and lack of expertise are the major restraining factors of the chatbots market.

The websites segment is expected to lead the smart advisors usage market between 2016 and 2021, due to the increasing number of websites of various industries. It is very necessary for business organizations to take care of this concept of emotions on websites to increase their sales and eventually their market share. Hence, a strong need to understand the customer personality is driving the growth of chatbots market.

With regards to the geographic analysis, North America is likely to benefit from its technological advancements, large number of devices, and industries. Asia-Pacific (APAC) is expected to lead the smart advisors market by region between 2016 and 2021. The growth can be attributed to hyper urbanization and industrialization.

Companies Mentioned

– 24/7 Customer, Inc.
– Aivo
– Anboto
– Artificial Solutions
– CX Company
– Codebaby (Idavatars), Inc.
– Creative Virtual Pvt. Ltd.
– Egain Corporation
– Eidoserve Inc.
– Existor Ltd.
– IBM Corporation
– Inbenta
– Kasisto
– Next It Corporation
– Nohold, Inc.
– Nuance Communications, Inc.
– Smartaction Company, LLC
– Speaktoit, Inc.
– Synthetix
– Verbio Technologies
– Viclone

Key Topics Covered:

1 Introduction

2 Research Methodology

3 Executive Summary

4 Premium Insights

5 Market Overview

6 Industry Trends

7 Chatbots Market Analysis, By Type

8 Chatbots Market Analysis, By Usage

9 Chatbots Market Analysis, By Industry Vertical

10 Chatbots Market Analysis, By Deployment Type

11 Chatbots Market Analysis, By End User

12 Geographic Analysis

13 Competitive Landscape

14 Company Profiles

15 Key Innovators

For more information about this report visit https://www.researchandmarkets.com/research/ggqgh8/chatbots_market

Contact Information:

Research and Markets,
Laura Wood,
Senior Manager.
press@researchandmarkets.com
Fax from USA: 646-607-1907
Fax from rest of the world: +353-1-481-1716
Related Topics: Internet and E-Commerce (https://www.researchandmarkets.com/categories.asp?cat_id=7&campaign_id=ggqgh8), Natural Language Processing (https://www.researchandmarkets.com/categories.asp?cat_id=792&campaign_id=ggqgh8)

Via iCrowdNewswire
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