On-demand, house call veterinarians
We provide on-demand veterinarians who treat your pets in the comfort of your home. 65% of American households have a pet—there are 77 million dogs and 86 million cats who need check-ups at least twice a year. But only 30% of these animals ever see a vet in their lifetime because the experience is tedious, and sometimes even impossible for urban pet-owners without a car. We’re fixing that. Pet owners can get vets when they need them, where they need them: right at home.
We’re the first mobile service scaling house-call veterinarians for more convenient pet care. We’re active in Los Angeles and the Bay Area, where we have over 50 on-call vets and nurses and 3500 customers who book up to 4 appointments a year (the industry standard is only 2 a year). And they love us: that’s why we have a five-star Yelp rating from over 270 customers. The next step is to expand to New York, then across the U.S., so all pet-owners can call vets to their home for the best care.
- 50+ Veterinary professionals / 3500 customers in LA and Bay Area
- 40% of customers book follow-up appointments in 6 months
- 35% Gross margins / 1 year customer LTV: $350
- 5 Star Yelp rating with over 270 reviews
- 15% Compounded monthly growth
- 65% of all U.S. households own a pet
WHY I LIKE VETPRONTO
The Best Pet Care Happens at Home
Between the car trip and the crowded waiting rooms, a trip to the vet is no fun for pets or their owners. VetPronto gets rid of the stress by providing pets with the highest standard care where they feel most comfortable and safe: your home.
Problem: Vets are Oudated & Tedious
- Extremely stressful for pets and their owners, especially if they don’t own a car
- Clinics can be booked for weeks in advance
Solution: Get care at home, on-demand
- Choose your vet and schedule an appointment, no travel necessary
- Get same-day care for your pets, no extra charge
The Market is Ready for On-Demand Pet Care
“Innovative ideas, great team, and excellent execution – VetPronto posseses all the qualities of a successful startup. I’m extremely pleased with all the progress they’ve made in such short time.”
– Shu Duan, Early Stage Investor
On-Demand Services are Now the Norm
With the rise of apps like Uber and Instacart, people now expect services to be consumer-centric. Convenience is the key to capturing customers.
More Vet Graduates than Jobs Available
The supply for veterinarians have outgrown demand since 2012. Clinic jobs are no longer a guarantee, and vets are looking for new job options.
Owners are Spending More on their Pets
Pet owners are spending 24% more on their pets than they were five years ago. The increase is concentrated among millenials and baby boomers.
Our Next Steps: Expand and Optimize
We kicked off VetPronto late 2014 with an idea and not much else. But since then, we were accepted into Y Combinator, the most prestigious startup accelerator in the world and launched with the biggest global vet clinic chain. Up next, we’re tackling new cities and optimizing our software to increase margins and improve customer experience.
BETTER CARE, TOGETHER
We launched VetPronto two years ago with the goal of providing the highest quality and most convenient veterinary care. As our clients can attest, it is difficult to over-state how much house calls improve the veterinary experience for the pet and the pet owner.
We are regularly humbled by the kind words that our clients share with us and know that a significant percentage of our growth comes from their word-of-mouth referrals to other pet owners. We are excited that changes in securities law allow our most vocal supporters to invest in VetPronto.
While we are proud of the progress we have made to date, there is still plenty of work to do. Your support will help us improve the current offering, add additional services and expand to new markets.