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Sep 15, 2016 1:36 PM ET

Archived: VETPRONTO – On-demand, house call veterinarians: We’re the first mobile service scaling house-call veterinarians for more convenient pet care

iCrowdNewswire - Sep 15, 2016


On-demand, house call veterinarians

We provide on-demand veterinarians who treat your pets in the comfort of your home. 65% of American households have a pet—there are 77 million dogs and 86 million cats who need check-ups at least twice a year. But only 30% of these animals ever see a vet in their lifetime because the experience is tedious, and sometimes even impossible for urban pet-owners without a car. We’re fixing that. Pet owners can get vets when they need them, where they need them: right at home.


Joe Waltman



We’re the first mobile service scaling house-call veterinarians for more convenient pet care. We’re active in Los Angeles and the Bay Area, where we have over 50 on-call vets and nurses and 3500 customers who book up to 4 appointments a year (the industry standard is only 2 a year). And they love us: that’s why we have a five-star Yelp rating from over 270 customers. The next step is to expand to New York, then across the U.S., so all pet-owners can call vets to their home for the best care.


  • 50+ Veterinary professionals / 3500 customers in LA and Bay Area
  • 40% of customers book follow-up appointments in 6 months
  • 35% Gross margins / 1 year customer LTV: $350
  • 5 Star Yelp rating with over 270 reviews
  • 15% Compounded monthly growth
  • 65% of all U.S. households own a pet


We have been very impressed with Joe and the VetPronto team. They are smart, resourceful and scrappy. Plus, they know their market cold. We are thrilled to be investors in the company and look forward to their continued success.
Phil Nadel

VetPronto is probably one of the most genius ideas that has come out of the tech capital of the world. Dr. Michael Sterns is an amazing veterinarian who gave my dog such tailored care. I was at work at the time and Mini was at home with her daddy and I was able to facetime with them throughout the examination. Not only did he easily explain what was going on, but he educated us about what to expect, what we should look out for…

Jin B.

I honestly can’t rave enough about VetPronto as a service. This is my 2nd time using their vets and I’m as impressed as I was the first time around. Their vets are knowledgable and very patient with my cats (let’s be honest, my cats aren’t the easiest babies to handle). They took amazing care of Veer and Raja.

Anisa M.


The Best Pet Care Happens at Home

Between the car trip and the crowded waiting rooms, a trip to the vet is no fun for pets or their owners. VetPronto gets rid of the stress by providing pets with the highest standard care where they feel most comfortable and safe: your home.


Problem: Vets are Oudated & Tedious

  • Extremely stressful for pets and their owners, especially if they don’t own a car
  • Clinics can be booked for weeks in advance

Solution: Get care at home, on-demand

  • Choose your vet and schedule an appointment, no travel necessary
  • Get same-day care for your pets, no extra charge

The Market is Ready for On-Demand Pet Care

“Innovative ideas, great team, and excellent execution – VetPronto posseses all the qualities of a successful startup. I’m extremely pleased with all the progress they’ve made in such short time.”
– Shu Duan, Early Stage Investor


On-Demand Services are Now the Norm

With the rise of apps like Uber and Instacart, people now expect services to be consumer-centric. Convenience is the key to capturing customers.


More Vet Graduates than Jobs Available

The supply for veterinarians have outgrown demand since 2012. Clinic jobs are no longer a guarantee, and vets are looking for new job options.


Owners are Spending More on their Pets

Pet owners are spending 24% more on their pets than they were five years ago. The increase is concentrated among millenials and baby boomers.

Our Next Steps: Expand and Optimize

We kicked off VetPronto late 2014 with an idea and not much else. But since then, we were accepted into Y Combinator, the most prestigious startup accelerator in the world and launched with the biggest global vet clinic chain. Up next, we’re tackling new cities and optimizing our software to increase margins and improve customer experience.


We launched VetPronto two years ago with the goal of providing the highest quality and most convenient veterinary care. As our clients can attest, it is difficult to over-state how much house calls improve the veterinary experience for the pet and the pet owner.

We are regularly humbled by the kind words that our clients share with us and know that a significant percentage of our growth comes from their word-of-mouth referrals to other pet owners. We are excited that changes in securities law allow our most vocal supporters to invest in VetPronto.

While we are proud of the progress we have made to date, there is still plenty of work to do. Your support will help us improve the current offering, add additional services and expand to new markets.

Thank You.

Joe Waltman



Joe Waltman

Before VetPronto, he co-founded RestEngine (sold to Twitter), and worked at Qualcomm and Akamai. He brings the drive, business intelligence and passion that early-stage startups need to thrive.

Soren Berg

Built RestEngine’s platform from scratch to support 15 million monthly emails. His goal is to help people through software and to work with smart and passionate people.

Katherine Van Ekert

An Australian veterinarian with over two years of operations experience at a on-demand start-ups like Zesty, Muufri and New Harvest in the SF Bay Area.
Contact Information:

Joe Waltman

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