Automated complaint resolution for service sector industries (telecom,e-commerce, financial) to resolve complaints/claims faster & cheaper.
CogniCor provides Artificial Intelligence enabled next generation automated complaint resolution service. Our clients are large enterprises in service sector industries (telecom, airline, finance). We are currently running pilots with Telefonica and Iberia Airline. We charge our clients based on revenue sharing model. We save 80% complaint process cost and provide a faster resolution to end users creating a win-win and reducing customer churn.