PetPartner is changing the way we manage our pet’s healthcare. We promote better pet health by helping vets and groomers connect with their clients through a native app and reminder system. Based on customer data, pet care visits have been steadily declining and we estimate that 40% of pets don’t get the annual care and vaccines they need. We’re determined to solve this huge problem in the pet care space.
To do this, we integrate with the pet care providers’ practice management system and reach clients across all channels – from postcards to email to a free app. We send reminders for appointments, annual check ups, vaccines, and more. We make it easy to both request and confirm appointments 24/7 – without a phone call. We’re now bringing on other partners to offer food, drugs, insurance, and more through that same channel. The next step is taking payment in the app for products and services to realize our vision of being the go-to app for pet owners.
Since launching in January of 2014 we’ve consistently grown and as of October 2015 we have grown 736% year-over-year. During that time we’ve also steadily increased our annual revenue per location from under $50/mo to over $250/mo. We’ve done this with a heavy focus on customer support and we’re averaging a 99.4% monthly recurring revenue retention rate.