Frequently Asked Questions
1. Can Wekey be used for iPhones as well as iPads?
Yes, Wekey is compatible with both the iPhone and iPad. However the touchpad and wheel are only compatible Android and Windows devices. iOS does not support these features unfortunately and only the keyboard will function with iOS devices.
2. How long can I use the batteries for?
Compared to other comparable keyboards out there, Wekey’s batteries have 3 times the capacity with built-in 600mA Li-Po batteries. After fully charging the battery (1.5 hours charge time), Wekey can be used for about 3 months without recharging based on an average daily use for about 4 hours. The batteries can be recharged between 400~500 times which means you only need to charge the keyboard 10 times in one year (potentially a 40 year lifespan).
3. How far does Wekey transmit?
Without any obstruction (walls, furniture, etc.), Wekey can go up to 10 meters. There may be standard interference due to other electronic devices in the vicinity and decrease the transmit distance, which is standard for all wireless devices.
4. The keyboard touch is awkward
Wekey is light, thin, and built to be extremely portable. Unlike desktop or laptop keyboards, Wekey is built for tablet use for convenience when writing up simple text or meeting notes. Getting acclimated to the keyboard can take anywhere from 10 minutes to a day according to our test users. We ask that you give it some time to become adjusted to using Wekey’s keyboard.
5. Is it completely waterproof? Can I put it in water?
Wekey is not completely waterprrof. Wekey is protected from accidental spills like soda, water, or coffee. The keys are highly protected from liquid damage, but the micro-USB port and power switch are not.